Service / FAQ
FAQ
Short answers to the practical questions that tend to come up before and after an order.
01
Is everything made by Synarava?
No. Synarava is a curated jewelry shop. Product pages identify the maker or vendor and describe the materials and origin when that information is available.
02
How do I know an option is available?
Choose the required size, colour, or other option on the product page. Only combinations currently in stock can be added to the cart.
03
Where do I pay?
The final payment step is handled by the secure checkout connected to the shop. Review the store name, items, total, and delivery address before completing payment.
04
Can I ask about a product first?
Yes. Email care@synarava.com with the product name or link. For fit, materials, compatibility, or safety questions, ask before ordering.